Privacy Policy

Last updated: 26 September 2026

At SIGHTSS we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase.

The controller responsible for your personal data is:

SIGHTSS B.V.
Torenlaan 5 B
1402 AT Bussum
The Netherlands
Email: support@sightss.com
KvK 42040192 · VAT NL869432230B01

Information we collect

When you visit our website we automatically collect certain information about your device, including your browser type, IP address, time zone and the cookies installed on your device.

When you make or attempt to make a purchase, we collect:

• Name
• Billing and shipping address
• Payment information (processed by our payment provider; we do not store full card or bank details)
• Email address
• Phone number

How we use your information

• Process and fulfil your orders
• Communicate with you about your order
• Provide customer support
• Improve our website and user experience
• Prevent fraud and ensure security
• Send marketing emails, only if you have opted in

Legal basis for processing

We process your data to perform our contract with you (orders, delivery, returns), to comply with legal obligations (such as tax and accounting rules), on the basis of our legitimate interest (fraud prevention, improving our service), and on the basis of your consent where required (marketing emails and non-essential cookies).

Sharing your information

We share your information only with parties necessary to operate our business:

• Shopify, our e-commerce platform
• Payment providers
• Shipping and fulfilment partners
• Email and marketing platforms, where you have opted in
• Analytics providers

These parties receive only the information necessary to perform their services.

International transfers

Some of our service providers are located outside the European Economic Area. Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

Cookies and tracking

We use cookies and similar technologies to improve your browsing experience, analyse website traffic and support marketing and advertising. You can disable cookies through your browser settings at any time, and you can manage your consent through the cookie banner on our website.

Data retention

We retain your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Order and invoice data is retained for seven years to meet Dutch tax obligations.

Your rights under the GDPR

If you are located in the European Union, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request restriction of processing
• Request data portability
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, email us at support@sightss.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have any questions about this Privacy Policy or about your data, contact us at:

SIGHTSS B.V.
Torenlaan 5 B
1402 AT Bussum
The Netherlands
Email: support@sightss.com